Returns & Exchanges
At Live Co., we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn items in their original packaging. Simply initiate your request through our portal to receive a prepaid shipping label and a full refund to your original payment method.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Pack Your Items
Place the unworn clothing with original tags attached into the original shipping bag or a similar protective mailer.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking number handy until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing